Welcome to Dayanand Medical College & Hospital DMC&H

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Ambulance

Helpline Numbers

Contact Person	Phone Number
Mr. Gurjeet Singh	+91-9872400866
Mr. Kapil Gupta	+91-9875950102
EPABX	0161-2304282-87 (Ext. 337, 358)

Cashless Facility for Health Insurance Policies

Cashless hospitalization is a facility offered by health insurance companies where the insured patient can avail treatment at a network hospital without having to pay the hospital bills upfront. The insurance company settles the bill directly with the hospital as per the terms and conditions of the policy.

The hospital acts as a facilitator only between the patient and the insurance company. Pre-authorization from the insurance company or TPA (Third Party Administrator) is required before availing cashless treatment.

For planned admissions, patients are advised to apply for pre-authorization 4-5 days prior to the date of admission. For emergency admissions, the insurance help desk is available to assist with the necessary formalities.

Required Documentation

Original health insurance card issued by TPA (Third Party Administrator)
Photocopy of government-issued identity proof (Aadhaar Card, Voter ID, Passport, etc.)
Photocopy of employee ID card (for corporate/group insurance policies)

Expenses Not Covered

Registration/admission fees
Telephone charges
Visitor/attendant charges
Ambulance charges
Non-medical diet
Document charges
Toiletries
Non-medical expenses
Service charges

Enhancement of Pre-Approved Amount

In cases where the treatment cost exceeds the pre-approved amount, patients may request an enhancement of the approved sum. The insurance help desk will coordinate with the TPA/insurance company to process the enhancement request. Patients are advised to inform the help desk at the earliest if the treatment cost is likely to exceed the approved limit.