Global Health Team from Osler Health System, Canada tours

           DMCH

A seven member Global health team from William Osler Health System, Ontario, Canada completed a four day visit to DMCH under the joint collaboration program between the two institutions. This is the third such visit by Team Osler at DMCH after an MOU was signed between the two institutions.

The visit started with the team visiting the Emergency department at DMCH. They were impressed with the quality and efficiency of care provided in the emergency area despite the large volume of patients. The team conducted team exercises and huddles with the nursing staff to further improve their communication and skill levels. The Vice President at Osler Ms. Florine Lobo was welcomed by Sh. Prem Kumar Gupta, Secretary, Managing Society and Dr. Sandeep Puri, Principal at DMCH. Ms. Lobo said that the team has absorbed many practices and processes from DMCH and will incorporate them in their system as well. The visiting team consisted of an Emergency medicine unit including Dr. Gurjit Bajwa, Dr. Brian Klar and Ms. Christina Calvano and a mental health and addictions unit including Dr. Navin Kaicker, Ms. Navjot Mundi and Ms. Harpal Panesar. Dr. Deepak Jain, from Department of Orthopedics, DMC who is coordinating the visit said that Osler Health system caters to a large Indian population in Brampton, Canada and the two institutions have a lot to learn from each other. The visiting team gave presentations on the rational use of investigations like CT scans and use of blood transfusion in anemia patients. In the last day of the visit, the team summed up their experience and gave a formal feedback and recommendations to their peers at DMCH. Dr. Puri said this feedback provides valuable insight to further improve our services and patient care.

DMCH and Osler have also started a ‘Care Beyond Borders’ program for continued medical care of patients from Canada who visit India  and require medical care. Under this program, patient record with the plan of care of patient from Canada is shared with doctors at DMCH before the patient visits India and medical care is coordinated between treating doctors at Osler and DMCH.

Dr. Rajesh Mahajan from department of Medicine said that the two teams interacted and exchanged ideas to take care of patients presenting in the emergency department. Many new opportunities for research were also discussed. Dr. Ranjive Mahajan, Head of Psychiatry and Dr. Kaicker from Osler worked together to analyze and improve systems of care to deal with the menace of drug addiction, child psychiatry services and geriatric psychiatry.